If you are unhappy with our service
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us

Quilter Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY
Email us
Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Services website.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Trinity Lifetime Partners is an FCA regulated company.